
photo credit: Global Index Wave 2 Trendstream.net
It’s common practice in almost all forms of business to take notice of your active target audience and concentrate on this already established, better known consumer group. This logic may hold true in many cases, but research shows that when it comes to social media networking, it’s the passive audience that also deserves focus.
Best selling author, Founder of Altimeter Group and leading voice in the field of business technology, Charlene Li discussed the importance of focusing on passive social media users at a recent event held by SmartBrief and SocialFish. She discovered that while active users are more likely to produce their own content as well as comment and curate already existing content, they are not nearly as sizable as the passive users of social media. Passive users account for 63% of all on-line social media sharing as well as 78% of all social media watching, making them (although discreet) very active users – see photo.
Focusing on an audience that seems to not actively participate in your brand might seem backwards, but it’s these passive users that are still actively watching and sharing your content. It is for these reasons that I too believe it is important to establish one’s brand with the “passive user” group, as they are a more prominent user than more active users, which are harder to come by, even though they do produce their own content.
—Etienne is an intern with Wicked PR in Atlanta. She recently graduated from The University of Georgia with a degree in fashion mercandising. Follow her on Twitter @Etienne_Wicked




















