
Twitter Lists could be big for your business.
No doubt, Twitter is here to stay. The social media site is fast becoming as necessary as having a Web page in helping to promote products, people and brands online. As the site expands, many easy-to-use features, apps and tools are popping up to help you stay connected to clients, competitors and the like. One such tool is Twitter’s own Twitter Lists.
This brand new Twitter feature enables you to organize the people and companies you follow by categories. For example, you can create a new list, add the users (it doesn’t matter if you follow them or not), and publish the list to your profile for others to see or for your own private use. The goal is to help you manage your direct messages, conversations and interactions more efficiently while also sharing and suggesting groups of people with others.
So how can Twitter Lists work for your organization? Well, here are five ways for starters:
1. Better organizing means better efficiency – Obviously the reason why Twitter Lists were created in the first place was to better keep tabs on followers. With your company’s Twitter account, you can organize followers by employees, clients, location, etc., and with one click you can see a tweet stream that includes everyone in that particular group. This helps eliminate the clutter if you follow a lot of people and makes your “Twitter time” more efficient.
2. Keep an eye on competition - Create a private list of competitors to keep abreast of what they’re saying and doing without them knowing that you’re listening in.
3. Keep tabs of influencers – Every industry has its influencers, from popular bloggers and trade journalists to the so-called experts. Twitter Lists allows you to group them together to easily keep track of what they’re saying and possible opportunities for exposure.
4. Create cross-pollination – Every list your organization is on presents an opportunity for others to learn about your establishment. It’s social networking at its most basic. Along these lines, the more “categories” you or your brand fits in, the more opportunities for you to appear in a variety of Twitter Lists. For example, our client Krystal (@krystalist) is on Twitter Lists for everything from “food” to “competitive eating” to “guilty pleasures.” This type of cross-pollination means more people are likely to follow Krystal based on their particular interests.
5. Use Twitter Lists For Contesting And/Or Promotions – You can create temporary Twitter Lists as part of a contest or promotion. Issue a challenge to your followers or have people nominate themselves or others based on their loyalty or enthusiasm for your brand or a particular product. If they make “the list,” they receive a gift card, coupon or simply earn bragging rights and exposure.
For more on creating, managing, finding and following Twitter Lists, check out this article.
—Melinda is an intern with Wicked PR in Atlanta. She recently graduated from The University of Tennessee with a degree in journalism and electronic media. Follow her on Twitter @WickedMel7.











